Everything you need to know about our wholesale program

• ORDERING & TURNAROUND
  It sounds simple, but not every roasting partner gets this right. Ordering coffee is something you will do a lot, so the process should be straightforward and easy. Our wholesale portal operates like any other online shopping experience. You can access it any time from your phone and place orders whenever is most convenient for you. We roast coffee Monday through Friday and can almost always get orders fulfilled within 1 business day. We offer free local delivery throughout the Kansas City area for orders over 10 lbs and free UPS shipping for orders over 35 lbs. Whatever your needs, you can count on us to quickly and accurately get your orders filled, week in and week out.

• PRICING
  Our commitment to quality and consistency is non-negotiable, but that doesn’t mean the coffee needs to be expensive. Our focus is on finding the sweet spot between excellent flavor and affordable prices. We pride ourselves on offering blends and single origins that allow our wholesale partners to sell incredible tasting coffee while maintaining healthy margins. Wholesale prices are transparent and straightforward.

• ESPRESSO PROGRAM
  If you are running a coffee shop or a restaurant that offers espresso drinks, your espresso blend is your bread and butter. Our espresso blend alone accounts for over 50% of what we roast and sell, so the quality and consistency of this blend is incredibly important to us. Not so light as to taste sour, but also not dark enough to be bitter, our Light of Eärendil espresso blend hits a perfect balance. This blend of pulped natural Brazil and full natural Uganda is complex enough to please espresso lovers who take their espresso without milk, but also has enough punch to power through milk and sugar in a large latte. The saying goes “a jack of all trades is a master of none”, however the last half of that quote is usually left off. It reads “..but is often much better than a master of one”. Our espresso blend is truly a versatile coffee. In our cafe we use it for all espresso drinks and for cold brew, and we have several wholesale partners that also use it for drip coffee.
  Our Light of Eärendil espresso blend is a blend you can always rely on for anything. Not only will it remain consistent day in and day out, but we always keep a small back stock on hand for emergencies. With Hammerhand as your partner, you will never run out of coffee.

• SUPPORT
  We strive to be a partner, not just a supplier. Our founder, Alex, has been in the coffee business for over 15 years and operated Hammerhand for 10 years. He has opened and operated three cafes including our current Hammerhand cafe in Liberty that opened in 2021. Along the way we have experienced many successes and failures. These experiences yield valuable insights that we are happy to share with our partners. Whether you need us to simply be a sounding board to help bounce back some of your ideas, or you need help with every aspect of designing your coffee business, we can help. We can provide consultation on recipes, menu/drink design, brewing ratios and espresso dial-ins, equipment selection, bar layout, opinions on location selection, and general coffee business advice. We are by no means world leading experts on coffee businesses, but we have done this long enough to have a good idea of what works and what does not. We are committed to seeing all of our partners succeed and we are here to help with that in any way we can. Once you become a partner, Alex will be available over phone or email to help you trouble shoot any issues you run into.

• BARISTA TRAINING
  Not everyone who opens a cafe has years of history as a barista behind them, and that is ok!. We can provide foundational barista training for your team to get you off on the right foot. We can host you after-hours at out cafe in Liberty to do work on our equipment, but ideally Alex can train with your staff on-site using the equipment your team will be working on. We can work on everything from basic coffee knowledge to espresso drink prep and late art. If you would like your staff to be more knowledgeable about the products you sell, we can also host you at our roasting facility to explain the roasting process and how we select our coffees.

• WHY HAMMERHAND
  We will be honest, there are a lot of places you can get coffee. We are fortunate to have numerous excellent coffee roasting companies right here in the Kansas City metro area, and many of them can serve you very well. We don’t have a single bad thing to say about any of our coffee friends out there. What we can say is this: Hammerhand Coffee is committed to the success of every one of our partners. Every business is a little different and has different needs. We are here to listen to you and find the best way we can support your business. We have an unflinching focus on consistency and quality and are committed to maintaining pricing and logistics that make it easy to keep our coffee in stock and sell it at a profit. Whether you have a complex menu and require large orders multiple times a week, need private label bags you can sell under your own brand, or have a small coffee program that you order for once a month, we can provide you with everything you need to maintain a successful coffee program.